Hopefully, you can then reclaim more of your day, and, possibly, your sanity. However, a remote-access package allows you to find and fix the problem in the shortest time possible. Devices running other operating systems can be connected to your Mac through TeamViewer’s remote access solution. Remote technical support can be challenging. When the mouse pointer is outside the TeamViewer window, however, your key combinations will apply to your computer. For example, if you press Super+E to open a file browser window, this will be enacted on the remote computer, but not yours.
The “Scaled” option is a good starting point, and it works best in most situations.Ĭlick “Actions” to open that menu. If you enable “Send Key Combinations,” your key combinations are then sent to the remote computer, and not your own. If you click “View” at the top of the window, a menu appears. You can select a view that best suits the combination of the two desktop resolutions, and the size of the window you want to use. There are a couple of settings worth noting.
You can access menus, run applications, and use the keyboard the same as you would if you were sitting in front of that computer.
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